Look for Office on the list, then try repairing the installation.Type “Apps and Features” (no quotes), then hit Enter.To know if this is the case, follow the instructions below: It is possible that Office was not properly installed on your computer. Method 4: Checking Office Among the Installed Programs Choose a restore point you created before the issue occurred.Select the ‘Choose a different restore point’ option, then click Next.Once the System Restore dialog box is up, select System Restore.Select Create a Restore Point from the list of results.Once you boot into your system, press Windows Key+S on your keyboard.Go to the right pane, then look for Microsoft Silverlight.Right-click the Windows icon on your taskbar.To do that, simply follow the steps below: So, it is advisable to remove it and perform a system restore. However, it can possibly interfere with the repair process for Office. Microsoft Silverlight is a useful browser plug-in for people who love to stream videos online. Method 3: Removing Silverlight and Performing a System Restore Once you’ve stopped Excel.exe, try repairing Office again. Right-click it, then click End Process.On your keyboard, press Ctrl+Shift+Esc. ![]() So, you need to check if Excel.exe is running, then end it. This can be the reason why you’re having trouble opening other files or repairing Office. Sometimes, the executable file for Excel tends to run even when you’ve closed the program. ![]() ![]() Method 2: Checking if Excel is Running in the Background ![]() If you’re still receiving ‘stopped working’ error messages, then try our other solutions in this article. Once you’ve done that, try running any program from Office to see if the issue has been resolved. Before trying any other solutions listed in this article, we recommend checking if your Office is fully updated on your PC.
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